We truly appreciate our customers and are here to help and answer all of your questions prior to making a decision to buy product. The best way to get in touch with us is through messenger on facebook. This will ensure the quickest response time. We want you to be confident in your choices since once paint and paint products leave our store, there are NO RETURNS or exchanges. You will find this across the board for stockists. Think about it, would you ever want paint sent to you that was shipped to someone else prior? Not only that but in the state of Tennessee it is the law that we can not legally accept returns on paint. We eliminate any potential issues or compromises to your products with this policy. We receive the product from the manufacturer and send it directly to you. No unnecessary handling or shipping, and we stand by the quality of all the products we sell because of this!